Software Maintenance Agreement
Technical support and software updates
The Software Maintenance Agreement ensures up-to-date software with the newest features.
When buying a metrology system or 3D software from Zebicon, a 12 month Software Maintenance Agreement is included. Afterwards, the support contract has to be renewed annually. It is possible to sign a 3 year contract at a reduced price.
With a valid Software Maintenance Agreement Zebicon offers technical support regarding issues related to Carl Zeiss GOM Metrology hardware and 3D software. Support is done by phone, e-mail, or online meetings.
The agreement does not include on-site services like repairs, troubleshooting and service/maintenance.
![[Translate to English:] Zebicon Supportaftale](/fileadmin/_processed_/2/2/csm_Support_12_7cf5f50f8a.jpg)
![[Translate to English:] ZEISS Quality suite, software maintenance agreement](/fileadmin/_processed_/4/4/csm_ZEISS-Quality-Suite-DIN-A5_330c98929e.jpg)
Personal support from our experts
Software Maintenance Agreement ensures that your software is updated and that you benefit from future developments and improvements. Furthermore, you will get technical software and hardware support.
Support is available during office hours by our experienced employees.
Our team are all experts in Carl Zeiss GOM Metrologys systems and 3D software, and communicate in an understandable language.
At Zebicon we are always updated with the newest software and offer support on the latest two ZEISS software versions.
Other benefits of Software Maintenance Agreement
With a Software Maintenance Agreement, in addition to technical support and updates, you get the following benefits:
- Attractive prices when upgrading your Carl Zeiss GOM Metrology system
- Discounts on education and training
- Free attendancy at Zebicon network meetings
This ensures that your company has the best metrology systems to cover your needs in the future.
Furthermore, the Software Maintenance Agreement allows you to keep developing your technical skills and discuss with other users in Denmark.
![[Translate to English:] Zebicon supportaftale, GOM brugergruppe](/fileadmin/_processed_/f/b/csm_GOM_Brugergruppemoede_Topbillede_b165c0a2d2.jpg)
Relatable sites
![[Translate to English:] Uddannelse og træning i GOM software og hardware](/fileadmin/_processed_/f/0/csm_Uddannelse_2_cb670a9ae7.jpg)
Education
Zebicon and Carl Zeiss GOM Metroly offer education and training through classroom courses, e-learning and webinars. The content is applicable for both beginners and metrology experts. There are both free and purchaseable seminars.
![[Translate to English:] Forum og netværk for GOM brugere](/fileadmin/_processed_/4/f/csm_GBM_2019-1_34f4d8144d.jpg)
Forum
Discuss and connect with other users. Carl Zeiss GOM Metrology and Zebicon each have a forum where you can network and dicuss with other users, both internationally and locally.

![[Translate to English:] Zebicon supportaftale](/fileadmin/_processed_/8/a/csm_Support_11_5bb9743bcc.jpg)
